Kelly Donahue-Piro

Occupying the happy helm of Agency Performance Partners (APP), Founder and President Kelly Donahue-Piro is an innovative force of nature—both in the eyes of the more than 1000 insurance agencies she’s advised over the years and the thousands of regional and national conference attendees who’ve benefited from her inspiring talks. Kelly sees her insurance consulting and training firm (and herself!) as a “BFF” to insurance agency owners: Not only does she bring them “the goods” of transformative training and results-oriented processes and strategies, she and her team come alongside, ready with a comforting arm around the shoulder when times are tough and a high-five when the successes are rolling in. As a highly sought after conference speaker, Kelly draws on her over fifteen years of advisory experience to inspire conferees to become confident, informed, “Ridiculously Amazing” insurance agents.

Kelly’s professional journey began with a Bachelor of Science degree in Relationship Marketing from Bentley University in 2003. She quickly proved to be a client relations and marketing visionary, with fresh ideas and an indomitable spirit that caught the attention of colleagues and clients alike. Following a five-year stint as Vice President in charge of Client Services for a groundbreaking insurance digital marketing firm (named one of America’s fastest growing companies at the time by Inc Magazine), Kelly began specializing in the local insurance agency sector and founded APP in 2014. Her specialties in this role include executive-level coaching and consulting on leadership, benchmarking, agency culture change, retention skills, account rounding, upselling, sales scripting, and much more.

When she’s not huddled with a client partner, creating growth strategies for upcoming quarters, or up on the stage delighting and motivating insurance agents fresh from the trenches, Kelly is likely be found at home snuggling on the couch with her adorable dog America and husband Andrew or perhaps engaging in one of her other favorite pastimes: working out, reading, cooking, or eating. (And as Kelly is quick to point out, the last two go together!)