Digital Communication Tools
Connect with clients the way they expect.
Today’s clients expect seamless digital communication. We provide access to platforms that enhance digital engagement, helping your agency deliver a modern customer experience. Stay competitive by delivering the experience today’s clients expect.
AI Helps Your Agency: Voice-Powered Virtual Receptionist
Sonant AI is a voice-powered virtual receptionist designed specifically for P&C insurance agencies. It answers calls 24/7 with no wait times, automating tasks like quote intake, appointment scheduling, client inquiries, and follow-ups via email or text.
The system integrates with major agency management platforms (like EZLynx and Applied Epic) to update records in real time, qualify leads, and streamline workflows. It also supports multiple languages and can transfer complex calls to human staff when needed.
A participant in a 101 Weston Labs cohort, Sonant is built with a deep understanding of independent agency workflows and innovation in the insurtech space. IIANC members also receive $400 off the setup fee, adding immediate value for agencies looking to implement the solution.
Overall, Sonant helps agencies reduce missed opportunities, cut administrative workload, and scale operations without hiring, saving time while improving customer responsiveness and satisfaction.
Websites: Improve Your Agency's Digital Presence
With over 80% of insurance purchasing transactions beginning with an online search, the quality, functionality and curb appear of your website and your visibility in search engines is critical to your agency's success. We've partnered with vendors that can not only help your agency build a state-of-the-art website but they also offer tools that help your agency write more business like quoting raters, email marketing programs, or video proposals.