Disaster Resources - Before the Storm
Preparing for a Disaster: What You Can Do
Disaster Preparation/Planning
Before a storm or natural disaster hits is the time to prepare so that your agency is able to resume operations as quickly as possible. Not only will your agency have to possibly recover from the destruction but it will likely create long hours in the
following weeks as your staff helps customers with claims. Prepare for a hurricane or disaster by getting ahead now: Develop a plan, monitor storms and be ready to volunteer or accept volunteer assistance if needed.
NFIP Resources
The 2024 hurricane season is upon us and now is the time to prepare. FEMA and its National Flood Insurance Program (NFIP) are ready to assist you and your community throughout hurricane season by providing timely information and support.
Below are resources available for your use. All resources may be distributed to your networks, partners in insurance, public safety officials, emergency management, media and elsewhere.
Preparing for a Storm
- Video: How to Secure Documents in Preparation for a Flood English | Spanish
- Brochure: Protect the Life You've Built English | Spanish | Traditional Chinese | Simplified Chinese | Korean | Vietnamese | Haitian Creole
- Flyer: Understanding Flood Loss Avoidance English | Spanish
Recovery & Claims
- Post Card: Recovery Resources English | Spanish
- Video: How to Document Damage English | Spanish
- Fact Sheet: Wind Damage Versus Floodwater Damage English | Spanish
- Flyer: Identifying Your Advocates After a Flood English | Spanish | Traditional Chinese | Simplified Chinese | Korean | Vietnamese | Haitian Creole
- Fact Sheet: Save Your Family Treasures English | Spanish
Summaries of Coverage
- NFIP Summary of Coverage English | Spanish
- Commercial Property English | Spanish
- Residential Condominium Buildings English | Spanish
- Group Flood Insurance Policy English | Spanish
Additional NFIP Resources
- Visit the NFIP Resource Library to download additional social media content, videos, fact sheets and more.
- Social Media Messaging for Hurricanes English | Spanish.
- NFIP has launched a hurricane season marketing campaign available in English | Spanish.
- Complete and submit the NFIP Publications Order Form to place a free order for hard copies of available resources to ensure you are ready before a storm.
- To learn more about flood safety or to access select resources in additional languages, please visit the Disaster Response webpage on floodsmart.gov.
Contact Information
If you have questions about any of the above resources, please contact nfipcommunications@fema.dhs.gov.
For general inquiries about the NFIP, contact the FEMA Mapping and Insurance eXchange (FMIX) center at (877) 336-2627 or by email.
ACT Launches Disaster Planning Resource
Disasters, natural or otherwise, can hit any time and without notice. The Agents Council for Technology (ACT) wants to help you prepare your employees, physical office, data and systems with procedures to implement when disaster strikes.
The new ACT disaster planning resource will help you navigate the things you need to consider before a disaster,
such as steps to take during a disaster and tips for operating after disaster strikes. The resource includes a risk assessment to help you determine your agency's definition of “disaster," which may vary based on location.
A
good disaster plan enables you to focus on recovery and service, not searching for critical data or piecing together the tools you need to work. Complete and save the PDF form and document how your agency will continue providing services without power, phone and internet connections, and even a physical office location.
Disaster Planning Recommendations
In addition to basic disaster preparation and collecting supplies, there are some insurance agency specific things that you will want to take care of beforehand and keep in mind following the storm to make sure you can provide the best service to your customers. Special thanks to IIANC member Danny Cook, for sharing many of these tips based on his experience following Hurricane Matthew’s devastating effects on his area in 2016.
Volunteer to Help
If you are willing to help fellow IIANC members in impacted areas as they work with customers, process claims, etc. should the need arise, please sign up below.