Sunday, March 28

5:30pm - 6:30pm   Welcome Reception
  7:00pm   Dinner on Your Own
The Ins and Outs of Personal Branding
Erin Nutting - Integrity Insurance Services 
Rapid Rapport
Alan Reyes - Certified Hypnotist

Monday, March 29

  7:30am - 1:30pm   Registration Open
  8:00am - 9:00am   Breakfast

9:00am - 10:30am   Opening General Session - "What Every Agency Can Learn from Amazon"
      Presenter: Steve Anderson

Even though Amazon's business isn't focused on P&C insurance (yet), its practices impart valuable lessons that can help your agency unlock even more success.

Amazon is one of the most successful companies in this generation. However, Amazon's success is attributed to the guiding growth principles that Bezos shares in his shareowner letters. When you learn how to implement these ideas at your agency, it can spur impressive growth and help you build your business.

Insurance industry tech expert Steve Anderson shares how to leverage the Amazon Growth Principles taken from his Wall Street Journal, USA Today, and international bestselling book The Bezos Letters - 14 Principles to Grow Your Business Like Amazon, to continue to grow your agency.
  10:30am - 10:45am    Break
  10:45am - 11:45am   Breakout Sessions (choose one)
      #1: Technology as a Profit Center
Presenter: Steve Anderson

Technology is developing faster today than ever. New platforms, tools, and processes are becoming available that just a few years ago were unimaginable. There are hundreds of firms that have their sights on changing the insurance industry dramatically. What opportunities are they seeing that you might be missing? Which InsurTech developments should you ignore, and which will help improve your margins? How you respond to the changing nature of risk will make or break your agency. 
       #2: Uncover Your Roadmap to Agency Success
Presenters: Rebecca Shigley and Jason Sabo

In a world where you have endless amounts of data at your fingertips, are you using the right tools to make strategic decisions for your agency’s growth and profitability? We are going to share tools that will help create a “Roadmap”, so you make educated decisions to positively impact your agency. Have you ever wanted to stack your agency up to other agencies within your region to compare premium volume, commission, staff salary, and growth? We can help! Once you have a roadmap and you are ready to take action, we have agency assessment tools that can help you identify the resources for the impactful changes you want to make.   Together these benchmark and agency assessment tools give crucial insights and resources on how you can break through to the next level of growth and profitability within your agency!
       #3: Developing & Executing Strategy That Works!
Presenter: Aubie Knight

In this session, participants will learn three techniques that will lead to developing strategies that are innovative, impactful and perhaps most importantly, implementable.
  11:45am - 12:00pm   Break
  12:00pm - 1:30pm   General Session with Lunch - "Fireside Chat: Today's Political Landscape"
      Moderator: Bobby Salmon, IIANC National Director
      Panelists: Charles Symington, IIABA Senior Vice President, External, Industry & Govt. Affairs, Sen. Jim Burgin, and Joe Stewart, IIANC VP of Governmental Affairs
  1:30pm   Free Time for Leisure & Activities
      The Omni Grove Park Inn has no shortage of activities and experiences. From their subterranean spa voted one of the "Top Resort Spas in the US" by Conde Nast Traveler, to their legendary golf course with amazing views of the Blue Ridge Mountains, there is truly something for everyone. If shopping or art are more your style, downtown Asheville is just a short drive away!

Tuesday, March 30

8:00am - 9:00am    Breakfast
  9:00am - 10:30am   General Session: Growth Simplified - 5 Proven Steps to a High Growth Agency
      Presenter: Randy Schwantz

Producers are like Athletes and when they are under-developed, they under-perform.
It impacts their income and yours, the agency owner.
Plus, there are a number of ‘hidden’ costs that affect your profitability.
Learn a process to ‘develop’ your producers into ‘high’ performers. 
  10:30am - 10:45am   Break
  10:45am - 11:45am 
Breakout Sessions (choose one)
      #1: Three C's of Accountability
Presenter: Randy Schwantz

There is generally a 1:1 ratio between accountability and performance.
In this breakout, we’ll lay out a practical structure and some simple metrics to make to make it easier. 
      #2: Attract, Hire, and Retain Top Talent
Presenters: Rebecca Shigley and Jason Sabo

Join us to learn best practices to assess hiring needs and to prepare your agency to attract and hire that top performer.  What are the processes to follow for a successful job posting, smooth interview process, impactful training program and successful onboarding experience for your new staff member? We want to provide you with the tools and resources to make the right hire on the first try and then retain that top talent!
       #3: Reward for Performance!
Presenter: Marit Peters
Join Marit Peters for an interactive workshop to answer tough questions about compensation and how to create a reward-for-performance culture.  You’ll be able to identify whether you are compensating your employees correctly, how you can incentivize effectively and the most meaningful actions you can take this year to excite your team.  Whether you just need to freshen up your approach or need an overhaul, this will be a session to attend!  Come ready to share challenges and explore news ways to tackle them.
  11:45am - 12:00pm
  12:00pm - 1:30pm
  Closing General Session: Knowing Your Agency's Value - Now Is the Time!
    Presenter: Carey Wallace
This can't-miss session will cover the top reasons why agency owners put off knowing the value of their agency, the common myths about how to value an agency, and most importantly the power of knowing your agency’s value. Carey will share the insights you gain and how you can put those insights to work to drive growth in your agency and create options for a future agency transition with the gift of time.  

The Ins and Outs of Personal Branding
Erin Nutting - Integrity Insurance Services 
The Ins and Outs of Personal Branding
Erin Nutting - Integrity Insurance Services 
Rapid Rapport
Alan Reyes - Certified Hypnotist