P&C "Focus" Courses

IIANC offers a variety of courses on pertinent information your agency staff needs in order to better serve your customers and remain compliant with licensing regulations. The courses below are offered throughout North Carolina and are designed to provide education and updates on regulatory changes, mandated information, risk management, technical issues and other timely insurance topics.

Thanks to special funding from the IIANC Education Foundation, we are pleased to offer the following classroom courses complimentary to IIANC members in 2019. 

• E&O Risk Management: Meeting the Challenge of Change
• Ethics for the Insurance Industry
• When Disaster Strikes...Lessons Learned from the Front Lines
• Agents Advanced Flood Insurance Program

E&O Risk Management: Meeting the Challenge of Change

Successful completion of this course will go toward satisfying the 10% loss control credit on the agency’s E&O policy with Swiss Re. Topics that will be covered in this class include:  Agency/Carrier Relationships – Law of Agency; Understanding Agents Duties; An E&O Claim - 360° View; Agency Defenses – Documentation; E&O Considerations of Agency Operations; E&O Issues of Certificates of Insurance; Minimizing E&O Exposure from Excess and Surplus Lines; and E&O Exposures When Using Social Media.

CE Credits: 6 GEN   |   Course No: 62084   |   Price: Members FREE / Non-Members $160

Street Level Ethics

In addition to meeting the NCDOI Ethics CE requirement, this course will review of the foundations of ethical behavior, including terms and definitions, ethical vs. legal behavior, ethical considerations for insurance agents.  It will also review the steps agencies can take as an organization to eliminate many of the causes before they take place.

CE Credits: 3 ETH   |   Price: Members FREE / Non-Members $80
  
  

When Disaster Strikes... Lessons Learned from the Front Lines

This course is an agent’s perspective as they shares their first-hand experiences from experiencing Hurricane Matthew in hard-hit Lumberton, NC. Attending will help you understand not only how this storm affected local agency, but will also discuss the benefit of first responders in the midst of rescue operations. This class will discuss coverages, claims experiences, planning perspectives and the “what if” scenarios. 
 
CE Credits: 3 FLD, 1 GEN   |   Price: Members FREE / Non-Members $80

Agents Advanced Flood Insurance Program

This class will provide the participants with a more advanced look at issues concerning National Flood Insurance.  It will include topics such as:

• A complete review of Elevation Certificates, including diagram numbers and examples. 
• Flood Proofing Certificates, A-Zone and V Zone Rating Factors including proper openings/enclosures.  
• Submit for Rate Definition and Process  Coverage limitations in elevated buildings. 
• The impact of Biggert-Waters 2012 and the Homeowner Flood Insurance Affordability Act of 2014.

The instructor for the course is Tammy Goodman, North Carolina Territory Manager for Selective Flood.