Preparing for a Disaster: What You Can Do

Disaster Preparation/Planning

Before a storm or natural disaster hits is the time to prepare so that your agency is able to resume operations as quickly as possible. Not only will your agency have to possibly recover from the destruction but it will likely create long hours in the following weeks as your staff helps customers with claims.  Prepare for a hurricane or disaster by getting ahead now:  Develop a plan, monitor storms and be ready to volunteer or accept volunteer assistance if needed.  

*NEW* ACT Launches Disaster Planning Resource

Disasters, natural or otherwise, can hit any time and without notice. The Agents Council for Technology (ACT) wants to help you prepare your employees, physical office, data and systems with procedures to implement when disaster strikes.
The new ACT disaster planning resource will help you navigate the things you need to consider before a disaster, such as steps to take during a disaster and tips for operating after disaster strikes. The resource includes a risk assessment to help you determine your agency's definition of “disaster," which may vary based on location.
A good disaster plan enables you to focus on recovery and service, not searching for critical data or piecing together the tools you need to work. Complete and save the PDF form and document how your agency will continue providing services without power, phone and internet connections, and even a physical office location. 


Disaster Planning Recommendations

In addition to basic disaster preparation and collecting supplies, there are some insurance agency specific things that you will want to take care of beforehand and keep in mind following the storm to make sure you can provide the best service to your customers. Special thanks to IIANC member Danny Cook, for sharing many of these tips based on his experience following Hurricane Matthew’s devastating effects on his area in 2016.
Disaster Planning Recommendations for Agencies
Make a Disaster Plan and Emergency Kit
You should have a disaster plan and emergency kit in place for both the office and at home. The following site provides some great recommendations and lists for developing your emergency plans.

Volunteer to Help
If you are willing to help fellow IIANC members in impacted areas as they work with customers, process claims, etc. should the need arise, please sign up below.
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